Shipping, Care & Returns
Shipping
Ready-made pieces ship within 1–2 days. Custom inquiries and Design Your Own orders are handmade to your specifications and ship within 5–7 days.
Free shipping on orders over €100. You'll receive a tracking link by email once your piece is on its way.
Care Guide
Genuine leather ages beautifully with time and a little attention. Here's how to keep your piece looking its best:
- Keep away from prolonged direct sunlight and moisture.
- Condition with a natural leather balm every few months.
- Wipe clean with a soft, dry cloth, avoiding harsh chemicals.
- Store in the dust bag provided when not in use.
Returns
Because each piece is handmade to order, we're unable to accept returns for reasons of personal preference.
If your piece arrives damaged, please reach out within 7 days of delivery and we'll make it right.
Please note that leather is a natural material, so gentle variations in grain, texture, and tone are part of its character, not a flaw.
Questions about your order? Reach out via our Contact page and we'll guide you through the next steps.